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Excellent load capacity Adapts to various scenarios
Our commercial ice makers are widely used in restaurants, cafes, hotels, and other service establishments due to their fast ice-making speed, energy-efficient operation, and durable construction, ensuring stable performance even during peak hours.
How often should I clean and sanitize my commercial ice machine?
We recommend a thorough cleaning and sanitizing cycle at least every 6 months, or more frequently (every 3-4 months) in hard water areas or high-usage environments. Regular visual inspection of the ice is also advised.
Can I install a TZY ice machine outdoors?
Most standard models are designed for indoor, conditioned spaces. Installing them outdoors exposes them to extreme temperatures, rain, and contaminants, which can void the warranty and cause failure. We offer specific outdoor-rated models for such applications.
What size ice machine do I need for my 100-seat restaurant?
A> A general rule is 2-3 lbs of ice per customer. For 100 seats with one turnover, you'd need 200-300 lbs/day. Factor in kitchen use and peak times. A model like the TZY MH-400 (approx. 450 lbs/day) would be a suitable starting point.
Why is my ice machine producing less ice than specified?
Common reasons include: high ambient temperature (over 100°F), low water pressure, dirty condenser coils, clogged water filter, or a malfunctioning component. Ensure proper ventilation and perform routine maintenance first.
What is the typical lifespan of a commercial ice maker?
With proper installation, regular maintenance, and average usage, a high-quality commercial ice machine like TZY can last 7-10 years or more. Key components like compressors are designed for long life.
Does TZY offer water filtration systems?
Yes, we highly recommend and offer compatible water filtration systems. They protect your machine from scale and sediment, improve ice clarity and taste, and extend the unit's lifespan.
What is your warranty policy?
TZY commercial ice machines come with a standard comprehensive warranty covering parts and labor. Specific terms (e.g., 1 year full, 5 years on compressor) vary by model and region. Please check the warranty card with your specific unit or contact our support.
How do I find a certified technician for service?
You can use the "Find a Dealer/Service" tool on our official website. Enter your location to get a list of authorized TZY service partners in your area for genuine parts and expert repairs.
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Innovative and durable kitchen solutions for chefs and foodservice businesses
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